Official Data Protection Document
Your privacy is our priority. This policy transparently explains how newtown apk collect, use, store and protect your personal data in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA).
We only collect data that is strictly necessary for platform operations — name, Malaysian phone number, email, payment details and game activity records. No data is collected in excess.
Your data is protected by 256-bit SSL encryption, regularly audited secure servers and strict access controls. Only authorised personnel are permitted to access member data.
Newtown APK does not sell or rent your data. Sharing is limited solely to trusted payment processors such as DuitNow and Touch 'n Go, strictly for transaction purposes.
Under PDPA 2010, you have the right to access, correct, delete and restrict the processing of your data. You may also withdraw your consent to processing at any time.
We use cookies to enhance your browsing experience, remember your preferences and analyse platform performance. You can manage your cookie settings through your browser settings.
For any privacy-related enquiries, contact our Data Protection Officer at privacy@newtownapk.bet or via 24/7 live chat. We will respond within 3 business days.
This document complies with Personal Data Protection Act 2010 (PDPA) Malaysia.
Note: This Privacy Policy sets out the commitment of newtown apk regarding the protection of your personal data. By using our platform, you agree to the terms set out herein. If you do not agree, please stop using the platform and contact us for assistance with data deletion.
Newtown apk ("we", "our platform") is committed to protecting the privacy of every individual who interacts with our services. This Privacy Policy clearly and transparently sets out how we handle your personal information, in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA) and applicable international data protection standards.
This policy applies to all information collected through the newtownapk.bet website, mobile app, email communications, customer support, and any other channels operated by newtown apk. It covers all user categories, including website visitors, prospective members during registration, active registered members, and former members whose records remain in our system.
Newtown APK collects various categories of personal data depending on how you interact with our platform. All data collection is guided by the principle of data minimisation — we only collect what is strictly necessary for the stated purpose.
| Data Category | Example Information | Collected During | Required? |
|---|---|---|---|
| Identity Data | Full name, date of birth, MyKad/passport number | Registration & KYC | Yes |
| Contact Data | Malaysian phone number, email address | Registration | Yes |
| Financial Data | Bank account number, TNG/GrabPay digital wallet details | Deposit & Withdraw | Yes |
| Activity Data | Betting records, game history, wins, losses | Platform usage | Yes |
| Technical Data | IP address, device type, browser, phone OS | Every visit | Automatic |
| Communication Data | Live chat records, support emails, complaint tickets | Customer service interactions | Where applicable |
We not collects sensitive data such as medical information, political views, religious beliefs, or biometric data unless specifically required by applicable compliance laws.
Personal data you provide to newtown apk is used for the following legitimate and clearly stated purposes:
Under the Personal Data Protection Act 2010 (PDPA) Malaysia, newtown apk processes your personal data on the following legal bases:
Newtown apk does not sell, rent or trade your personal data to any third party for marketing purposes. Data sharing only occurs in the following limited situations and is subject to strict data protection agreements:
Newtown APK retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable Malaysian law. Our retention guidelines are as follows:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account information | Throughout active account | Service delivery |
| Financial transaction records | 7 years after transaction | Malaysia AML legal requirements |
| Game activity logs | 3 years | Audit & dispute resolution |
| Support communication records | 2 years | Service improvement |
| Technical data & server logs | 90 days | Security & fraud detection |
| KYC information | 5 years after account closure | Malaysian legal compliance |
Once the retention period expires, your data will be securely deleted or permanently anonymised so it can no longer be linked back to you.
Newtown apk implements multiple layers of technical and organisational security measures to protect your personal data from unauthorised access, loss, alteration or disclosure:
Platform newtown apk uses cookies and similar tracking technologies to improve user experience, analyse website performance, and personalise content. The types of cookies we use are as follows:
| Cookie Type | Purpose | Duration | Can It Be Declined? |
|---|---|---|---|
| Session | Keeping you logged in during active sessions | Session only | No – required for the platform to function |
| Remembering your language, display settings and preferences | 1 year | Yes | |
| Analysing usage patterns for platform improvement | 2 years | Yes | |
| Detecting suspicious activity and protecting against fraud | 30 days | No – for your security |
You can manage or delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the newtown apk platform.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by newtown apk:
Request a copy of the personal data we hold about you. Response within 21 working days.
Correct any inaccurate or incomplete data in your account profile.
Request the deletion of your data, subject to legal retention requirements.
Restricting the processing of your data under certain circumstances while an issue is being investigated.
Receive a copy of your data in a structured, machine-readable format.
Object to the processing of your data for direct marketing purposes – takes effect immediately.
To exercise any of the rights above, please contact our Data Protection Officer at privacy@newtownapk.bet including your account number and the nature of your request. We will process all requests within 21 business days.
Platform newtown apk is intended solely for users aged 18 and above. We do not knowingly collect or process personal data of individuals under the age of 18.
If we discover that personal data from anyone under the age of 18 has been collected without our knowledge, we will take immediate action to delete that information and close the account in question. Parents or guardians who suspect their underage child has registered an account on our platform are encouraged to contact us immediately.
The newtown apk platform may contain links or references to third-party websites or services. This Privacy Policy not applies to those external websites. We have no control over third-party privacy practices and are not responsible for their content or privacy policies.
We encourage you to read the privacy policy of every website you visit. The presence of third-party links on our platform does not mean we endorse or support those websites.
Newtown apk reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or new platform features. When material amendments are made:
For material amendments, we will display a clear notice on the platform at least 14 days before the changes take effect.
Registered members will receive a summary email of key changes to the email address on file in your account.
The "Last Updated" date at the top of this document will be revised to reflect the latest amendments.
Continued use of the platform after an amendment's effective date constitutes your acceptance of the revised policy.
For any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by newtown apk, please contact our Data Protection Officer (DPO):
If you are not satisfied with how we have handled your privacy request, you have the right to lodge a complaint with the relevant authority, the Department of Personal Data Protection Malaysia (JPDP).
Your Data Is Safe with Us
Register a free account today and enjoy betting on the Malaysia Super League, Live Casino baccarat, and over 50 games — with the assurance that your privacy and data security are our top priority.